Question 1

Is Kunbaa private?

Accepted Answer

Yes. Kunbaa is built around signed-in, private family workspaces. Private family content is not public by default and is not used for third-party ad targeting or public recommendation systems.

Question 2

How do I get started?

Accepted Answer

Create your private hub, add yourself, connect parents and siblings, and invite a small trusted circle first. Most families get value quickly by starting with the tree and one or two memory uploads.

Question 3

Can I import my existing family tree?

Accepted Answer

The public launch focuses on building and maintaining your tree directly in Kunbaa. GEDCOM import is not part of the general launch surface yet.

Question 4

Can I export my data?

Accepted Answer

Account and item deletion controls are available. Broader export tooling is not part of the general public launch yet, so families that need formal exports should contact support before committing a large archive.

Question 5

What makes Kunbaa different from social networks?

Accepted Answer

No public feeds, privacy by default, and better structure for long-term family memories and collaboration. It is a family workspace, not a feed-driven network.

Question 6

Does Kunbaa have AI features?

Accepted Answer

Yes, on paid plans. Standard includes Guru text help, while Premium adds Guru voice and higher AI limits when the feature is enabled. Guru is review-first and follows the signed-in member's family permissions.

Question 7

Will ads appear inside my family space?

Accepted Answer

No. Public website pages may use ads, sponsorships, or analytics with consent where required. Signed-in family trees, chats, posts, private media, events, tasks, and billing areas are not ad inventory.

Question 8

How do I share memories privately?

Accepted Answer

Use Memory Lane and the family workspace so memories stay with invited family members instead of becoming public posts.

Question 9

Can Kunbaa handle complex relationships?

Accepted Answer

Yes. Start with the closest verified relatives, then add notes and context where family structures need explanation.

Question 10

What is the best way to onboard my family?

Accepted Answer

Start small. Invite a core circle, add a handful of photos or voice notes, and build momentum month by month. Families usually adopt faster when they see one useful branch come together first.

Question 11

Where can I learn more?

Accepted Answer

Explore the feature pages, solution guides, pricing page, and blog for examples and ideas.