Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

• Account Information: Your name, email address, password, and authentication details (such as Google or Facebook login).
• Family and Genealogical Data: Family trees, relationships, milestones, biographies, and other family-related content you upload or create.
• Media and Content Uploads: Photos, videos, audio recordings, documents, and associated metadata.
• Biometric Data: Information such as facial recognition data used solely for features like photo tagging, only with your explicit consent.
• AI-Generated Data: Data created or processed by AI features such as Guru, Living Portraits, or Event Composer, including suggestions, tags, and summaries derived from the content you choose to process.
• Usage and Device Data: Log files, IP addresses, device identifiers, browser type, location data, and interaction history to improve service performance and security.
• Communications: Messages, feedback, support requests, and preferences related to notifications and marketing.

2. How We Use Your Information

We use your data to provide, maintain, and enhance Kunbaa’s services, including:

• Delivering personalized family tree displays, timelines, and profiles.
• Powering media sharing, private vaults, and family collaboration tools.
• Enabling AI-assisted features such as photo tagging, relationship suggestions, and content organization.
• Coordinating invitations, Event Composer plans, and reminders.
• Sending important notifications, updates, onboarding tips, and marketing communications (with opt-out options).
• Conducting research and analytics to improve our platform, only with your explicit opt-in.
• Ensuring security, fraud prevention, abuse detection, and compliance with legal obligations.

3. Sharing and Control

Your privacy is our priority. We do not sell your personal data. We only share information in the following ways:

• With family members you invite, according to your sharing preferences.
• With trusted service providers who help us operate and improve Kunbaa, under strict confidentiality agreements.
• When required by law or to respond to lawful requests from authorities.
• In aggregated or anonymized form for research or analytics without identifying you personally.

You have full control to manage who can see your content, revoke access, and delete your information at any time. Memory Lane posts, Living Portrait jobs, and Event Composer plans always inherit your chosen circle-level permissions.

4. Data Storage, Security, and Retention

We store your data securely using industry-standard cloud infrastructure with encryption in transit and at rest. Media files are kept in private, access-controlled storage and served via secure content delivery networks.

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

We retain your personal information only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time.

5. Research and Optional Features

Certain features such as AI-assisted tagging, matching algorithms, and advanced analytics require your explicit opt-in. You can enable or disable these features anytime via your account settings.

We use data collected through these features solely to improve your experience and for anonymized research purposes. You have full control over participation.

6. Cookies and Non-Personal Information

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver contextual content. This data does not personally identify you unless you have logged in.

You can manage cookie preferences through your browser settings or our cookie consent banner.

7. AI & Automations

Features like Guru, Living Portraits, relationship visualizers, smart tagging, and Event Composer rely on AI or automation to work. These features:

• Operate within Kunbaa’s private infrastructure; uploaded content is not used to train public models.
• Inherit the visibility and retention settings of the original media or tree entry.
• Are optional—you can disable AI processing per family or per job, and you can delete generated assets at any time.

If we introduce partner models or integrations in the future, we will request explicit consent before processing your content.

8. Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal or contractual exceptions.
• Portability: Obtain your data in a machine-readable format for transfer to another service.
• Consent Withdrawal: Withdraw consent for data processing where consent is the legal basis.
• Opt-Out: Opt out of certain processing activities such as marketing communications or AI features.
• Restriction: Request restriction of processing under certain conditions.
• Object: Object to processing based on legitimate interests or direct marketing.
• Complaints: Lodge complaints with relevant data protection authorities if you believe your rights have been violated.

To exercise these rights, please contact us using the details below.

9. Jurisdiction-Specific Rights

We comply with data protection laws applicable to your location, including:

• EU/UK (GDPR): Rights to access, rectify, erase, restrict, object, data portability, and lodge complaints with supervisory authorities.
• United States (e.g., California CCPA/CPRA): Rights to know, delete, opt-out of sale (not applicable as we do not sell data), and non-discrimination.
• Brazil (LGPD): Similar rights to access, correction, deletion, and consent withdrawal.
• South Africa (POPIA): Rights to access, correction, deletion, and objection to processing.
• Special Laws (e.g., Daniel’s Law): Additional protections for sensitive data and special consent requirements.

Please contact our Data Protection Officer or your local regulatory authority for more information.

10. Ads & Sponsorships

Kunbaa may display family-safe, contextual advertisements only in designated public areas such as reels, explore feeds, and memory galleries. These ads support our free-tier services.

• No behavioral tracking, profiling, or data selling is performed for ad targeting.
• Ad placements are based solely on page content and context, not your personal attributes.
• Ads are never shown in private areas such as vaults, messages, or legacy posts.
• Pro and Legacy users enjoy an ad-free experience by default.
• All users can manage ad preferences via their profile settings.

For ad-related inquiries, please contact privacy@kunbaa.com.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or best practices. We will notify you of significant changes via email or in-app notifications.

Continued use of Kunbaa after such updates constitutes acceptance of the revised policy.