Setting up Kunbaa for a parent or grandparent
The honest truth about older relatives and apps: you install it once, and after that their whole job is one tap. They don't need to post anything. Your side posts; they look. Here's how to make that first setup painless.
Before you touch their phone
Add them to the family tree first, and put a few photos of the grandchildren in. When they open the app for the first time, there should be something that makes them smile — not an empty screen asking them to do work. The photos of their grandchildren are the thing that will make them open it again; give that a head start.
1. Install the app together
Do it when you're in the same room, or on a call while they hold their phone. The Kunbaa app is not in the App Store or Google Play yet; until it is, open kunbaa.com in their phone's browser and sign in there — the same account carries over to the app on the day it is out.
2. Create their account with them
Send them their invite (see how invites work), then walk through sign-up together. Use an email address they actually have access to — the sign-in code goes there, and you may need it later if they get a new phone. Kunbaa accounts are for adults, so a grandparent is exactly who this is for.
3. Show them the one tap that matters
Open the app, show them the new photos, and stop there. Don't tour every feature. The habit you're building is: open Kunbaa, see the family. Everything else can come later, or never — a grandparent who only ever looks is a grandparent using Kunbaa exactly right.
4. Try a call
Calls arrive with the Kunbaa app, which is not in the App Store or Google Play yet — so this step waits for the day it is. Read it now so you know what to show them then.
Kunbaa has voice and video calls built in, free — one-to-one, or a group of up to 4 people including you (up to 6 on Kunbaa Plus). Try calling them once while you're still together so they've seen what an incoming call looks like, and set their access to View only if they'd rather never press the wrong thing (see member permissions). One thing to know: some networks block calls from connecting. If a call won't go through, see calls not connecting.
5. Let them contribute their way, later
When they're comfortable, the most valuable thing a grandparent can add isn't a post — it's names and stories. Sit with them over the old photos and write down who's who while they can still tell you. That single afternoon is worth more than anything else in this guide; there's a longer piece on it in how to preserve family photos.